Refund and Returns Policy

At Skyline Exhausts, we take pride in the craftsmanship and quality of every product we offer. If you receive an item with a manufacturing fault, we are committed to resolving the issue promptly and fairly.

Eligibility for a Refund or Replacement

You may be eligible for a full refund or product replacement if:

• The defect is clearly due to a manufacturing fault and not the result of misuse, improper installation, normal wear and tear, or accidental damage.
• The item is reported within 7 days of delivery.
• You provide clear photographic or video evidence of the defect.
• The item has not been installed, altered, or used.

Inspection & Verification

Once we receive your complaint and supporting documentation:

• Our technical team will inspect and verify the fault.
• If the issue is confirmed to be a manufacturing defect, we will either:
  • Issue a full refund, or
  • Send a replacement part/item at no additional cost.

Non-Eligible Cases

We cannot offer refunds or replacements for:

• Damage caused during installation or by external impact
• Modifications or misuse of the product
• Items reported after 7 days of delivery
• Products purchased as clearance or custom orders

Return Instructions

If a return is approved:

• We will provide you with return instructions and shipping details.
• In some cases, we may arrange free return shipping for defective items.

📞 Contact Us

If you believe your item has a manufacturing fault, please contact us immediately:

📧 Email: support@skylineexhausts.ae

📞 Phone: + (971) 55 3368100

📍 Address:
Mohammad Sultan Alshamsi Building,
Shaikh Mohammad Bin Zaid Street,
Umm Althoub 7, New Industrial Area,
Umm Al Quwain,
United Arab Emirates